Scotiabank was experiencing technical difficulties that impacted direct deposits and causing missed payments for some clients. The bank acknowledged on X that issues with inbound payments, including both direct deposits and cheque deposits, have resulted in discrepancies in account balances.
According to Down Detector, a third-party website tracking outages, reports of problems surged last night, reaching approximately 5,000 by 9 a.m.
Scotiabank has stated that after actively working to resolve the issue, everything was fixed.
Scotiabank says any fees incurred as a result of the issue will be reimbursed.